Jim Radcliff 
 
2023-10-11
 
 
  
Great experience from first call for a quote to the actual move.  Very professional + accommodating.
  
 
  
 
 
 
  
 
 
 Mark Magram 
 
2023-09-25
 
 
  
These guys were fantastic, they did everything we asked of them and WAY more.  Our move unexpectedly ran over and required two trips and they stayed the extra hours and made absolutely sure we were completely taken care of.  Highly recommend.
  
 
  
 
 
 
  
 
 
 J L 
 
2023-09-18
 
 
  
When they ask you to sign for the start and end time, MAKE SURE TO ASK TO READ WHAT YOU'RE SIGNING!!! The movers may try to rush you through the process or insist on verbalizing what it is but DON'T DO THAT! Just read before you sign since you might be waiving your rights in case of damage. Fortunately I only had small damages but according their BBB reviews, that seems to be a BIG and RECURRING issue.

The total price ended up being ~$600 more than quoted and I don't know if I'd recommend Mack's Moving Company again. They broke my fan and charged me for a mattress bag and tv box that didn't get used. I had my own tv box, so it's okay. But seeing them drag the mattress all over the dirty floor was very upsetting. Out of the three movers, Tomas was the only professional. He had moving gloves, smarts to get stuff around corners without damage, friendly, and sanitized the mattress after I made a comment about it being dragged around dirty floors. I didn't ask him to clean it so it was super nice and professional of him to do that on his own.

The driver was okay but seemed a little high? I don't mind - and I might totally be wrong and that's just his personality. Nothing really got damaged during the drive as far as we can tell.

The 16 year old kid Mack's moving employs had a bit of an attitude but very much in line with his age after he told me how old he was (unprompted - but it made sense).

They took an hour or two for lunch mid trip but they asked before hand and all was good. There was some miscommunication though and the owner called me a week after the trip saying they undercharged me and wanted almost $500 more! We cleared it up since he was going to charge for the time they took for lunch but didn't realize.

The price was good, but I was misled with the quote. They charge roughly the same rate twiceover for transport and labor... IE: if they take an hour driving to pickup from dispatch, you get charged an hour for labor PLUS whatever distance they did rounded up. That wasn't very clear in the estimate and a not nice surprise...
  
 
  
 
 
 
  
 
 
 Matthew Hickey 
 
2023-09-09
 
 
  
Quick and easy pricing. Was able to move with 3 days notice. Team was professional and worked "smarter", not harder. They did this by reviewing each space to determine what went where then got to work. Used them for a short move within the capital region. Pricing was the best of their insured competitors
  
 
  
 
 
 
  
 
 
 Suzanne Berg 
 
2023-09-02
 
 
  
Excellent.  Highly recommend.
  
 
  
 
 
 
  
 
 
 A Nolan 
 
2023-08-07
 
 
  
Ronnie, Ricardo, and Jordan were great! Thank you!
  
 
  
 
 
 
  
 
 
 Edward Toomajian 
 
2023-07-28
 
 
  
The team of three from Mack’s moving were terrific. There was no damage to any furniture or to either household. They were quick and efficient. I was very satisfied with them
  
 
  
 
 
 
  
 
 
 Kathleen Brennan 
 
2023-07-19
 
 
  
We just had Mack’s Moving do an in-house move for us. From the second floor to the first floor. Donovan and Aidan were very professional. The one piece of furniture I thought would be an issue, wasn’t. They were able to move it downstairs. I highly recommend these guys for your next move.
  
 
  
 
 
 
  
 
 
 Daniel mysliwiec 
 
2023-07-07
 
 
  
These guys are very professional. Delicate yet efficient.  Great guys and I would highly recommend them
  
 
  
 
 
 
  
 
 
 tracy burke 
 
2023-07-01
 
 
  
I used them for a local move they were polite and efficient.
I had no damages moved a 1 bedroom apartment to storage in just over 3 hours. I will recommend them to anyone in the area and would use them again.
  
 
  
 
 
 
 
 
 
 Google rating score: 4.5 of 5, based on 182 reviews