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Our privacy policy

We respect your privacy and take it seriously

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US DOT #2789698 | NY DOT #T-40002

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privacy policy

last updated: 18 january 2022

We value your privacy very highly. Please read this Privacy Policy carefully before using the macksmovingco.com Website (the “Website”) operated by Mack’s Moving Company, a(n) Limited Liability Company formed in Green Island, NY, United States (“us”, “we”, “our”) as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.
Your access to and use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others, who wish to access or use the Website.
By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website.

what information we collect

We collect any and all information that you enter on this Website or provide to us by any other form of communication, including, but not limited to electronic mail, regular mail and phone calls. We collect the following information about you:
Category of information Specific piece of information
Identifying information Name
Identifying information Postal / Shipping address
Identifying information Billing address
Identifying information Phone number
Identifying information IP address
Identifying information Email address
Identifying information User provided information about their move.
Commercial information Records of personal property
Internet or other electronic activity Browsing history
Internet or other electronic activity Search history
Internet or other electronic activity Information regarding your interaction with our website or application
Internet or other electronic activity Information regarding your interactions with advertisements

how we may use your information

We may use the information that you provide us for the following:
  • Analytics;
  • Auditing compliance;
  • Auditing transactions that the consumer has entered into;
  • Counting ad impressions to unique visitors;
  • Creating new features;
  • Debugging to identify and repair errors;
  • Detecting security incidents;
  • Enforcing our Terms of Service;
  • Marketing and advertising;
  • Participation in surveys and contests;
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
  • Providing customer service;
  • Resolving disputes;
  • Short-term transient use;
  • Undertaking activities to verify or maintain the quality or safety of our services or devices;
  • Undertaking internal research for technological development and demonstration;
  • Verifying customer information.

cookies

A cookie is a small piece of data sent from a website and stored on your computer by your web browser. The file is added once you agree to store cookies on your computer or device, and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow sites to respond to you as an individual. The Website can also tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.
This Website collects cookies and may use cookies for reasons including, but not limited to:
  • Analyze our web traffic using an analytics package;
  • Identify if you are signed in to the Website;
  • Test content on the Website;
  • Store information about your preferences;
  • Recognize when you return to the Website.

Overall, cookies help us provide you with a better Website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. This setting may prevent you from taking full advantage of the Website.

children’s privacy

This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform him or her that they cannot use this Website.

analytics programs

This Website uses Google Analytics to collect information about you and your behaviors. If you would like to opt out of Google Analytics, please visit analytics optout by google.

third-party websites

This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

Qualities that make Mack's Moving special

OUR VALUED CUSTOMERS SPEAK OUT ABOUT OUR SERVICE

4.6
Based on 314 Reviews

Great experience from start to finish. Everyone with whom I interacted was polite and courteous. The movers were extremely efficient and handled my belongings with care. They also kept me abreast of the plan at all stages of the move. At the drop off destination, they safely and skillfully packed all my items into the storage unit like world class Tetris players. When all was said and done, the final cost was hundreds under the estimate. This company exhibits a high level of professionalism and integrity that is rare these days. Thanks to Mack’s Moving for turning what would have been a stressful, back-breaking moving experience into a few hours of ease.

5.0
George Marchacos March 29, 2023
google

Team #1 did a fantastic job. They were quick and professional!

5.0
Skyler Falcon March 16, 2023
google

Don, Mike, Chris, and Jason were great guys. No issues with the move.

5.0
Zac B. February 24, 2023
google

Donavon, Chris, Dave, and Jeff got all my heavy furniture and boxes moved quickly and efficiently. They were courteous and quick. Would hire this crew again.

5.0
Matthew Alsberge February 21, 2023
google

I recently used Mack’s Moving at very short notice. They were amazing. They turned what seemed a daunting and impossible job into a smooth running operation. All our contents were carefully packed and moved perfectly into our new home. The staff were kind and courteous. They were real life savers! I highly recommend them.

5.0
Tara Aves February 5, 2023
google

Team 1 did a fantastic job both packing and moving my things!!!

5.0
Shawn Osborne January 30, 2023
google

Great company to handle your moving services and even better company to work for!

5.0
EJ Hakala January 25, 2023
google

WOW! I can not say enough great things about this company! Sheryl was terrific in setting things up and making the process extremely easy! Today was moving day and we could not be happier with their service! The crew was quick (ended up costing much less than anticipated because it took so much less time) and professional! I would HIGHLY recommend this company and hope to use them again in the future!

5.0
Diane Ripple January 9, 2023
google

The crew did a great job of communicating and getting my things where they needed to be. The price was very affordable. They were very respectful and friendly during the whole time. Made the move much easier.

5.0
Shawn Mack January 5, 2023
google

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