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Our privacy policy

We respect your privacy and take it seriously

Proudly supporting move for hunger

US DOT #2789698 | NY DOT #T-40002

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If you have any questions regarding our privacy policy or need additional information, please reach out to us. Our dedicated customer success team will answer your concern immediately.

privacy policy

last updated: 18 january 2022

We value your privacy very highly. Please read this Privacy Policy carefully before using the macksmovingco.com Website (the “Website”) operated by Mack’s Moving Company, a(n) Limited Liability Company formed in Green Island, NY, United States (“us”, “we”, “our”) as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.
Your access to and use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others, who wish to access or use the Website.
By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website.

what information we collect

We collect any and all information that you enter on this Website or provide to us by any other form of communication, including, but not limited to electronic mail, regular mail and phone calls. We collect the following information about you:
Category of information Specific piece of information
Identifying information Name
Identifying information Postal / Shipping address
Identifying information Billing address
Identifying information Phone number
Identifying information IP address
Identifying information Email address
Identifying information User provided information about their move.
Commercial information Records of personal property
Internet or other electronic activity Browsing history
Internet or other electronic activity Search history
Internet or other electronic activity Information regarding your interaction with our website or application
Internet or other electronic activity Information regarding your interactions with advertisements

how we may use your information

We may use the information that you provide us for the following:
  • Analytics;
  • Auditing compliance;
  • Auditing transactions that the consumer has entered into;
  • Counting ad impressions to unique visitors;
  • Creating new features;
  • Debugging to identify and repair errors;
  • Detecting security incidents;
  • Enforcing our Terms of Service;
  • Marketing and advertising;
  • Participation in surveys and contests;
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
  • Providing customer service;
  • Resolving disputes;
  • Short-term transient use;
  • Undertaking activities to verify or maintain the quality or safety of our services or devices;
  • Undertaking internal research for technological development and demonstration;
  • Verifying customer information.

cookies

A cookie is a small piece of data sent from a website and stored on your computer by your web browser. The file is added once you agree to store cookies on your computer or device, and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow sites to respond to you as an individual. The Website can also tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.
This Website collects cookies and may use cookies for reasons including, but not limited to:
  • Analyze our web traffic using an analytics package;
  • Identify if you are signed in to the Website;
  • Test content on the Website;
  • Store information about your preferences;
  • Recognize when you return to the Website.

Overall, cookies help us provide you with a better Website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. This setting may prevent you from taking full advantage of the Website.

children’s privacy

This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform him or her that they cannot use this Website.

analytics programs

This Website uses Google Analytics to collect information about you and your behaviors. If you would like to opt out of Google Analytics, please visit analytics optout by google.

third-party websites

This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

Qualities that make Mack's Moving special

OUR VALUED CUSTOMERS SPEAK OUT ABOUT OUR SERVICE

4.5
Based on 120 Reviews

I contacted Mack's Moving Company to get help with a move from one apartment to another inside my building. The confirmation call made me feel confident about the appointment and I thought it was a nice touch, asking me if I had any questions right before the move. Great customer service in that respect. The movers that did the work were nice to be around and they really hustled. Much appreciated and would use again.

5.0
Jenny Reid May 15, 2022
google

The movers were very professional and did a quick job loading all my Mom’s furniture and other items despite having to navigate a long hallway and elevator.

5.0
Mark Rogers May 6, 2022
google

They were able to fit me in last minute. Only a few days notice. They were thorough and very careful with my stuff. I'll definitely use them again.

5.0
Stephen Onley May 5, 2022
google

Just Great! Best move I've ever had, and I've had many. The entire process was extremely friendly, responsive, attentive, accommodating, professional, efficient, competent, and reasonably priced. I thoroughly enjoyed dealing with Lisa to make the arrangements--it was a blast and she knew exactly what I needed and how to get it done. And the packers/movers--Cody, James, and Kevin--could not have been faster, more careful, more courteous, and an absolute pleasure to deal with. And, btw, they did the job in much less time and expense than had originally been estimated--just as Lisa had expected from the start. Again, just great! I enthusiastically recommend Mack's Moving.

5.0
VM Bonv April 22, 2022
google

We are highly satisfied with the moving service provided by Mack’s! The communication with everyone in the office was clear. They took the time to determine exactly what our moving needs were; any questions I had were answered quickly and efficiently. The movers worked well with each other. They were very pleasant and polite and treated our belongings with great care. We are beyond happy with the experience we had and would recommend Mack’s if you need anything moved.

5.0
Jennifer Nugent April 21, 2022
google

They were excellent. They were very quick to respond. The movers were very professional and knew what they were doing. All around great experience.

5.0
Amanda Mnich April 1, 2022
google

The guys were amazing, friendly, courteous and they even sing! 😊 I highly recommend them and will be using them again! They moved a lot of stuff…heavy stuff too with such ease and smiling faces!

5.0
Rebecca Ticconi March 28, 2022
google

Mack's Moving Company was so friendly and responsive every step of the way. The moving team was efficient and thoughtful while helping with my move to a new apartment and made a stressful experience very manageable!

5.0
Anna Doren March 28, 2022
google

They were so fantastic helping us move! They were wonderful with our three small children. They were professional, respectful and hard working and made a stressful time so much easier. Thank you! Chris, Walter, Jason and Hugh!

5.0
Jaclyn Throssell March 26, 2022
google

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