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Our privacy policy

We respect your privacy and take it seriously

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US DOT #2789698 | NY DOT #T-40002

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privacy policy

last updated: 18 january 2022

We value your privacy very highly. Please read this Privacy Policy carefully before using the macksmovingco.com Website (the “Website”) operated by Mack’s Moving Company, a(n) Limited Liability Company formed in Green Island, NY, United States (“us”, “we”, “our”) as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.
Your access to and use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others, who wish to access or use the Website.
By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website.

what information we collect

We collect any and all information that you enter on this Website or provide to us by any other form of communication, including, but not limited to electronic mail, regular mail and phone calls. We collect the following information about you:
Category of information Specific piece of information
Identifying information Name
Identifying information Postal / Shipping address
Identifying information Billing address
Identifying information Phone number
Identifying information IP address
Identifying information Email address
Identifying information User provided information about their move.
Commercial information Records of personal property
Internet or other electronic activity Browsing history
Internet or other electronic activity Search history
Internet or other electronic activity Information regarding your interaction with our website or application
Internet or other electronic activity Information regarding your interactions with advertisements

how we may use your information

We may use the information that you provide us for the following:
  • Analytics;
  • Auditing compliance;
  • Auditing transactions that the consumer has entered into;
  • Counting ad impressions to unique visitors;
  • Creating new features;
  • Debugging to identify and repair errors;
  • Detecting security incidents;
  • Enforcing our Terms of Service;
  • Marketing and advertising;
  • Participation in surveys and contests;
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
  • Providing customer service;
  • Resolving disputes;
  • Short-term transient use;
  • Undertaking activities to verify or maintain the quality or safety of our services or devices;
  • Undertaking internal research for technological development and demonstration;
  • Verifying customer information.

cookies

A cookie is a small piece of data sent from a website and stored on your computer by your web browser. The file is added once you agree to store cookies on your computer or device, and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow sites to respond to you as an individual. The Website can also tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.
This Website collects cookies and may use cookies for reasons including, but not limited to:
  • Analyze our web traffic using an analytics package;
  • Identify if you are signed in to the Website;
  • Test content on the Website;
  • Store information about your preferences;
  • Recognize when you return to the Website.

Overall, cookies help us provide you with a better Website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. This setting may prevent you from taking full advantage of the Website.

children’s privacy

This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform him or her that they cannot use this Website.

analytics programs

This Website uses Google Analytics to collect information about you and your behaviors. If you would like to opt out of Google Analytics, please visit analytics optout by google.

third-party websites

This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

Qualities that make Mack's Moving special

OUR VALUED CUSTOMERS SPEAK OUT ABOUT OUR SERVICE

Chris, Jason, James, & Brodyn were very helpful and professional with moving my landlord’s motorcycle and other items. Very efficient and careful with everything. Amazing job!

5.0
Kyle Thibodeau January 2, 2023
google

I had a great experience using this Company the team was attentive to detail. Donovan was extremely professional and polite. The service was a complete value considering the efficiency and quality for the money! 10/10 recommend! Thank you Mack’s moving

5.0
wendy wahington January 2, 2023
google

Don, Jeff and Broden were efficient, took care of our belongings and got the job done. They effectively helped us move out of our home and were able to tactically place our belongings into a storage unit.

5.0
Christina Georgia January 1, 2023
google

Mack's is a great company. The entire crew is friendly and efficient. I highly recommend them for any moving needs.

5.0
Lani Zakrzewski December 29, 2022
google

Great service. Got the call ahead and showed up on time just as advertised. Very efficient! Would definitely recommend!

5.0
Zak November 27, 2022
google

I used Mack's for my recent move and they were excellent. The whole crew was friendly and efficient. Everything was neatly packed and well taken care of. The crew communicated throughout the move to make sure we were happy. They packed up a 3 bedroom, 2 bath house plus full basement and dining room, transported it 20 minutes, unpacked and set up our rooms and put back together beds in about 5 hours total. Highly recommend!

5.0
Gregory Dedrick November 26, 2022
google

Wonderful experience from start to finish. Great communication and attention to detail through the whole process. The team were friendly and professional, and handled moving an upright piano with much grace. Thank you!

5.0
Natalie Pollard November 23, 2022
google

I move a lot. Long distance and local. TX, FL and now upstate NY. I needed to find local movers at last minute. My first time needing movers in Alb/ Schdy. Went on Angi, Yelp and Google. Settled on Mack. They fit me in. They were responsive and everything done via phone. The movers were on time. They moved quick. And finished in less time than estimated. Parking was hard in downtown Schdy. But they managed.

5.0
John Dayter November 8, 2022
google

Very professional and hardworking they worked extremely fast and were very considerate of moving my furniture to ensure no damages

5.0
karen arrington November 6, 2022
google

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